Privacy Policy
JH Stephenson & Son (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with Australian privacy laws.
1. Information We Collect
We may collect the following information:
- Name, contact details (email, phone number, address)
- Business details (if applicable)
- Website usage data (via cookies and analytics)
- Any other information you provide to us directly
2. How We Collect Information
We collect personal information when you:
- Contact us via phone, email, or online form
- Place an order or request a quote
- Visit our website
- Interact with our social media
3. Use of Information
We use your information to:
- Provide goods and services
- Respond to enquiries and provide customer support
- Improve our website and services
- Send updates, offers, or newsletters (you can opt out at any time)
4. Disclosure of Information
We will not sell or rent your personal information. We may disclose it to:
- Third-party service providers (e.g. couriers, IT support)
- Legal or regulatory bodies if required by law
5. Security
We take reasonable steps to protect your information from misuse, loss, and unauthorized access. However, no system is completely secure.
6. Access and Correction
You can request access to the personal information we hold about you and request corrections if needed. Contact us here.
7. Cookies
Our website may use cookies to enhance your experience and gather analytics. You can adjust your browser settings to disable cookies.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Please review it periodically.